Interactive Brokers Discount Broker Review

Today we are going to look at Interactive Brokers (IB) – a very interesting Canadian discount brokerage.  Most brokerages offer a full suite of accounts – open, RRSP, TFSA etc, but not IB.  The only type of account you can have at IB is an open, non-registered account.

So why bother with them?  Keep reading – there are plenty of good reasons.

Overall impressions

IB is a trader’s brokerage. They have the cheapest trading commissions and the best foreign exchange rates.

They only offer non-registered accounts, so they are not a good brokerage for most Canadians who want to have all their accounts in one place.
The $10,000 account opening minimum is fairly high as well, although oddly enough, if you are 21 or less, the minimum is only $3,000.  The $10 minimum monthly trading fee means that it is not appropriate for non-active investors.

Online trading commissions

  • Cdn stocks – $0.01 per share, $1 Cdn minimum, max is 0.5% of trade value.
  • US stocks -$0.005 per share, $1 US minimum, max is 0.5% of trade value.
  • Minimum trading activity of $10 per month ($3 if 21 years of age or less) or the difference is charged to your account.

If you would like to compare all the different Canadian discount brokerages, check out the Canadian discount brokerage comparison.

Phone trading commissions

  • $30 + the online commission charge.

Annual account fees

  • Minimum $10 trading fee/month.

Foreign exchange fees

  • $2.50 if under $25,000.  This is a super bargain.
  • $2.50 + 0.01% if over $25,000.  Also a bargain.

Mutual funds

  • None

Free real-time quotes

  • No

Minimum to open account

  • $10,000 USD or $3,000 if you are under 21.

Dividend Reinvestment Plans

  • No

Margin rates

  • Libor + 1.5%, if balance is less than $110,000.
  • Libor + 1.0%, balance between $110,000 and $1,100,000

Phone number and automated voice shortcuts

  • 1-877-745-4222
  • To get to a representative quickly, press 1 at the prompts.

Some opinions on Interactive Brokers

I asked a few IB clients what their opinion of IB was:

One person who is a professional trader sent me this review:

Background: I had an account with them for the past 8 years mostly trading futures.

1) Trading platform:


Universal Account – Only reason I signed up with IB. Able to trade futures, options, stocks, bond, Forex, etc, under one account.

  • Able to change your base currency with ease from CAD to USD or visa versa.
  • Support many 3rd party charting service thru API. Also you can implement your own trading strategies if you can program.
  • Offer paper trading account to practice
  • Great for currency conversion
  • Decent margin account.
  • Trading platform is very much “a la carte”. You can customize almost anything.
  • Able to trade any almost any exchanges worldwide without hefty fees like TDWH. Most diverse one out there.
  • Uses password and key fob type security code for login. Good security feature.
  • Pretty good smart routing logic in place. Decent fills.
  • Realtime margin updates.
  • Literally offers 24hr trading
  • Forex trading is ECN is based. It means that the interbank compete for prices in a centralized place, thus the lower spread (pips). IB offers one of the tightest Forex spread in the industry especially the major pairs. IB does not trade against you, not like many bucketshop type Forex brokers. Many Forex traders do not understand this.
  • Good redundancy servers in place. You can choose from US based or abroad. If trading Asian markets, good idea to trade thru the HK server.
  • Offers good variety of order types. Both native and simulated orders are offered. Native = exchange created order types and they are kept at the exchange , Simulated = broker created order types and they are kept at the server.
  • Offers mobile trading. Maybe I’m old, but I don’t quite gets this idea. Pretty gimmicky and it is geared towards trader/investor wannabies imho.


  • Pretty awkward and not intuitive. Take some time to get used to. Steep learning curve to get the system setup to the way you like it.
  • No registered accounts.
  • It has its share of technical issues like any other brokerages. Usually exchange specific.
  • Programmed in Java, so it gets bloated and takes up fair amount of computer resources when running full with all the functions.
  • Too frequent upgrades without proper debugging (yes, you will be the guinea pig). Don’t ever upgrade to the newest version when released. Stay back a couple of releases behind.
  • Charting is improved from years ago, but still not up to par to the professional industry standard. Many use 3rd party charting services.
  • Need to pay for the market data subscriptions. This could get expensive if you are trading various markets.
  • No more direct single click entry for the futures trading (DOM trading) due to the infringement of the trademark lawsuit last year.
  • Need to be aware of how IB processes the margin calls. IB has its own computerized algorithm, but the actual functionality is iffy at best. This could give you some headache if you are highly leveraged and do not understand the IB liquidation process.
  • The platform must be shut off at least once every 24hrs. So you need to re-login. Pain in the butt for the automated traders.
  • Depends on the security system you have, there will be daily withdrawal limit from your account. ex. Having no security device, you can only withdraw 50K USD max per day with 100K USD max withdrawal in 5 business days.

2) Customer Service:


  • Able to connect in various ways – email, live chat, phone, trouble tickets, etc. You can always find someone 24hrs a day.


  • They will not hold onto your hands.
  • Inconsistent customer service. Some are knowledgeable, some are outright ignorant, and some just don’t have any clue. Just like life. I wouldn’t bet my hard earned dollar on them when you really need their expertise.
  • God forbid you don’t any major trading issues. Most will take some time to get resolved and some will never get resolved. The CS will always try to blame you, your computer, your modem/router, your ISP, and then the exchange before admitting their software or the server problem. Most newbie trader will believe what CS is saying is true since they wouldn’t know any better.
  • Customer service are available only during the market hours (+/- ~1hr) for Canada. Outside of that, you need to contact US office or even oversea customer service (e.g. HK) when the market is closed. At times there are long waits and sometimes hard to understand their them.
  • If you have an urgent trade issue, then you are out of luck for a while. You need to mitigate the problem on your own based on what you think the problem might be.

3) Research Reports and tools

I don’t use theirs. Within your account, you can subscribe to the Reuters Fundamental Data package for $5 USD or Reuters News Feed for $5 USD. Their News Feed is just horrible. It also has real-time market scanner with limited functions.

4) My Background – Worked for a trading firm and now an independent fulltime trader for over 10 years.

5) Misc info:

  • Monthly activity fee of $10 USD.
  • Basic US Stock & Commodity data fee is $10/month, but waived if you do $30 USD worth of trades.
  • TSE Data Feed for $6 USD
  • You do not need the data feed to trade.
  • Trading stocks are $0.01 per share for CAN stocks and $0.005 for US stocks with $1 minimum/order. Also, there’s a maximum per order of 0.5% of trade value. So if you do big sizes, better to go with per ticket pricing with other brokers.
  • I believe it provides the cheapest option pricing in Canada. No more than $0.75 USD for US options and $1.50 CDN for CAN options (per contract). No reason to trade options with other brokers.
  • Offers volume pricing for the active traders.
  • $10,000 minimum for account opening.
  • I believe you cannot day trade stocks with under $25,000 with the IB account due to US Pattern Day Trader Rule (since IB is US company). You need to confirm this though.
  • I believe you need an income of $50K+/year to open up the future trading account.
  • Interest paid/debit:   ex. For CAD account balance between $11,000 – $110,000 = Paid Interest of [CAD LIBOR – 0.5%]
    For CAD debit under $110,000 = Charged Interest of [CAD LIBOR + 1.5%]
  • Just to be aware that Timber Hill (TH) is a market maker and it is a subsidiary of IB. It is also one of the major option player in the market.
  • Under the regulation, IB and TH are suppose to work at arms length. I’m not saying they are colluding, but good to be aware of this relationship. You do not want to deal with a broker where he is trading against you.

AndrewF had this to say:

I’m mulling creating an account there. For what it’s worth, the main reason I’d look at them over questrade for a non-registered account is their margin rates. They are the only broker in Canada not charging on the order of prime+3% for margin. They are, last I checked, effectively charging prime-0.5%, which is a darned good rate, by any measure. People implementing the SM would have a hard time getting a HELOC at that rate.

Mode3sour had this to say:

Low margin charges are why I went with them.

Interesting thing about IB is they seem to want to prevent inexperienced traders from joining. You have to fill a trader profile that meets their minimum required income and trading experience to join (I had to fudge some of the numbers) and the minimum initial deposit is $10k

Trading platform/interface
1) I use their basic web trader and mobile trader. Web trader seems overly complicated at first but it’s fully customizable and purpose-built for experienced traders. No fluff, no marketing schemes, no pretty images or ads, no asset allocation pie chart wizards or hand-holding. If you don’t like a part of their platform, you can access your account on many 3rd party platforms or program your own.

The mobile trader is contrarily simple and has just what a casual trader needs; quotes/charts, orders, trades, portfolio, account, scanners, alerts and an IB market brief. I started using mobile trader to make a quick trade on the go, but now I’ll even use it over the web trader. (I’m not a day trader) Web trader is fine as well, but I was scratching my head for quite awhile just to make a simple trade.
Customer Service

2) Never had to talk to anyone yet. Everything has been smooth and everything can be self managed online which I like

Research reports and tools

3) Haven’t really used it. I like their daily market brief and scanner on the mobile app.

Type of investor

4) I only make a few trades a month. I think IB targets the day trader crowd, however I like their rock bottom fees and monthly minimum scheme as I can trade more without being held back by the cost. I can dollar cost average my trades at no additional charge because the monthly minimum is $10. Their FOREX and margin rates are also rock bottom, which is good for a beginner if you can live without a beginner friendly platform. I think that if you’re going to trade, you should know how to use a serious platform anyways

5) You get a wallet sized card with pin number for additional security. This is required for changes to account management but you can turn it off for the trading platforms. Their account signup is fast and hassle free. To link a bank account they deposit and withdraw some random change and you simply confirm the amount. No fax machine required as you sign everything digitally, no accredited ID required even though mine is listed as stolen on my credit. Almost too easy..
Downsides: No TFSA, no RRSP, $10/month min
Upsides: Raw customizable platform, rock bottom fees

Larry81 had this to say:

I joined couple years ago when i discovered trading
Trading platform/interface

1) The active trader platform is simply amazing

Customer Service

2) Never had any issue with their customer service, they even helped me setup the account
Research reports and tools

3) Didnt use them
Type of investor

4) Was active when i was using IB


5) If you are an active investor trading in an unregistered account, you should seriously consider IB.

Frugal Trader (yes, that guy) had this to say

Very powerful platform, very quick, built for traders. As you mentioned, great currency exchange, great margin rates and very low comissions (but can add up on higher volume trades). Downside is that they do not include data feeds, so you’ll need access to a different discount broker for real time data feeds.

Cannon Fodder had this to say:

Trading platform/interface

1) I used IB to implement my SM starting about September 2008. I found the interface to be non-intuitive. Many times I sold when I wanted to buy or vice versa. But, as time went by, I became more comfortable with it. The prime reason I chose it was the margin interest rates are incredibly low. My intention all along was to use margin to jumpstart the SM especially because the market was going down at the time. Little did I know how low it would go.
Trading platform/interface
2) I would say the customer service is civil yet basic. Don’t expect a lot of handholding. I’ve contacted them on the phone and through their message feature.
Research reports and tools
3) I haven’t used their tools but it is a nice feature that they have both an ipod/iphone app and a blackberry app. I’m always able to log in.
Type of investor
4) For the most part I’m not terribly active anymore. I have my base of blue chip dividend payers and the rest of my money is shorting either HNU or HND (Horizon BetaPros 2x leveraged NatGas ETF). Total trades are probably 50 times a year but that’s because I don’t sell or buy my entire position in one fell swoop. Their pricing is a bit of a disadvantage because I’m dealing with positions far higher than 1,000 shares. But, the margin costs mitigate the trading commissions. When I’m active with my iTrade account I get access to more advanced tools which supplement my trades on IB. But, I’ve moved away from being a swing trader so I don’t need the perspective like I used to.
5) I don’t have the security card anymore – they’ve given me an electronic token which creates a new code each time I log in.

I think there is a lot of power available with IB. I’d only recommend it if you want to use margin AND you are pretty comfortable with a more advanced interface.

OSC had this to say:

One distinctive IB feature is the trading platform API, which allows any programmer to implement his own trading algorithm and take human weaknesses out of trading. This also allows one to trade while sleeping or when in vacation.



9 replies on “Interactive Brokers Discount Broker Review”

The interesting part of IB, at least for me, is the ability to buy stocks in Europe and Asia. But since I don’t have the time to analyze the stocks in North America, I probably shouldn’t expand my horizons too much.

Thanks for the detailed review. I’m puzzled by the forex charges. On $99,000 the fee is $2.50, but on $100,000 the fee is $202.50? Why wouldn’t I just do $99,000 multiple times? Can you think of a reason why this makes sense, or might it be a mistake?

The trading fees look good unless you regularly trade more than 1000 shares at a time (2000 for US stocks). For these larger blocks, the $10 trades of other discounts brokerages look better.

@MJ – I think the forex fee for $100k is $22.50.

That is a big jump (which I didn’t catch), but I guess they figure it’s not big enough for traders to care about.

@Mike: You’re right, I shifted the wrong number of digits. But, as you point out there is still a big jump. I’m not concerned that the fee on big transactions is huge, but that the fee on smaller transactions might be larger because of some sort of error in the information they gave you.

@MJ – I’m 99% certain that the formula I had was accurate when I researched this. However, I double checked their website and it appears that they have changed it. The data for this post was gathered last summer.

The correct formula is 0.0001 * trade value with a $2.50 minimum. So the $2.50 minimum applies to all trades $25k or less. Above $25k, the rate goes up with the trade value.

Thanks for pointing that out.

I’ve used IB for a couple of years after leaving TD Ameritrade (AMTD). If I make one trade per month I am even with the cost at AMTD. After that each trade I make saves me almost $10. AMTD has better research reports for free and is a little more intuitive, but IB is where I’m staying. As an Independent Advisor, this is where I open all of my clients’ accounts too. They work well as a custodian for how I can view multiple accounts at once, but I think every single client who signed up with them needed some hand holding from me to open their account(s) at IB.

For Interactive Brokers Canada clients, I recently put a feature request for Interactive Brokers Canada clients to be permitted ACH transfer to USA bank accounts a this link:

If we get enough votes they might implement this. Currently, for Interactive Brokers Canada clients a wire transfer is required to withdraw funds from Interactive Brokers Canada to a USD bank account that is located in the USA, and although there is no charge from Interactive Brokers, USA banks typically charge a $15 incoming wire fee.

This is the worst broker I have ever dealt with. I have been trying for three days to transfer money out of my account to no avail. I have had four phone conversations and received four different sets of information. Do not use these guys no matter how inexpensive they may seem!

Nice review.

I’ve used IB now for 4 years having transferred my funds from Etrade.

IB’s absolutely amazing, but it can be very dangerous. Look up IB complaints and you’ll see lots, all from people who did not educate themselves and who used margin inappropriately. Face it, you’re dealing with a machine here, there is zero compassion. Extend yourself beyond what the system demands and it unwinds you in a fraction of a second. In short, get too far out and get a margin call, well, you get no call, your assets simply, and instantly get sold.

With this caveat aside the forex ability alone is amazing. Just be careful that you understand what you are doing. I thought I bought $10k Canadian for my US$–oops, did the opposite. IB’s system in not intuitive–do your research. But the ability to exchange even $1000 US for let’s say Singaporean dollars is amazing and cheap, and I mean cheap. Etrade lets you buy Canadian dollars but you get hit both on the fee, and on the rate, for the rate at IB is in alignment with the big boys rate, but at Etrade it’s well, it seemed to be a few % different. That is huge.

IB offers a trial system which gives you $1 million–use it before you open an account. Do trades, make mistakes. For if you make a fat-finger mistake here it’s a done deal.

I love the ability to buy foreign and do, Singapore, Australia, GB, and Canadian. This was once an awful tax headache but IB and brokers have caught up and you no longer have to track each trade for the forex gain/loss.

Their CS are ok. Often they seem sullen, and will not hand-hold, but if you have a good question they have always given me an answer.

As for Diane, you can initiate a transfer to your bank if it’s set up in less than two minutes. You simply initiate an ACH transfer. IB is only for those who are willing to put in the time to educate themselves and who don’t need hand holding. (5-18-2015)

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